Terms and Conditions (“Terms”)
Last updated: (09-10-2018)
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.hexerve.com website and its product and services (the “Service”) operated by Hexerve.com (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including Name, address, payment credentials etc.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring period of time.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for its privacy.
Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by Hexerve.com.
Hexerve.com has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Hexerve.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Refund and replacement
“Hexeve solutions” deals in physical products, digital products and services so refund and replacement policies will be different for every services and product.
Physical products: We have many products from our vendors and few of them has an inventory in the USA itself and few of them import from other countries. Imported products are not replaceable hence we also don’t replace the product until the time it is damaged. Please check the terms and condition on every products page before placing an order. If you place an order mistakenly, you need to contact our customer support department to check if we have placed the order for you or not. Of the order will b placed, there will be a deduction of transaction charge ( including refund ) and there may b a charge of logistics as well however we will try to refund/replace the product from our hand. If you want to refund the product, you can refund the product within 7 days and your money will be refunded in just 7 days for a successful refund.
Digital product: if you are not satisfied with our product, you can return it at any point of time and you will be charged on prorate base (as per usage) excluding the transaction charges.
Subscription-based products and services: Heserve Solution deals with many SAAS ( Software as a service) PAAS (Product as a service) which are charged on a subscription basis which starts at a date and gets renewed in every 30 days. If you decide to cancel the subscription, billing will b stopped from next cycle and no refund will be provided for the usage cycle.
Clean code: We use clean code to develop any software or application hence our app, website or software can never harm to your computer’s or digital devices. It is always recommended that you keep your computer updated with the latest security system as for any data loss or virus attack we will not be responsible as this kind of activity happens with multiple resources and way and user claims to anyone without knowing the fact.
If you have any questions about these Terms and conditions, please contact us.
Copyright © Heserve Solutions 2018.