Terms of Services
Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before visiting http://www.hexerve.com (the "Service") operated by Hexerve Solutions Inc., doing business as Hexerve ("us," "we," "our," or "Hexerve").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you do not have permission to access the Service.
The information, text, graphics, videos, or other material ("Content") on the pages of this website is provided for general information and use only and is subject to change without notice.
The accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose is not guaranteed.
You acknowledge that such information and materials may contain errors or inaccuracies, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information available through this website meets your specific requirements.
2.Types of Content
The Content on the pages of this website falls into four (4) categories:
Functional Content - Any content used to define interactions, transactions, and user interface elements, including but not limited to navigation menus, content categories, content tags, or transactional content.
Authored Content - Any content posted by registered users, including but not limited to content published by partners, authors, or registered users as a result of, but not limited to, a service contract.
User Content - Any content stored by registered users that is not the subject of a contract and is subject to these Terms.
Public Content - Any content posted by registered users in the comment section of the Service.
Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright, promoting a Hate Organization as defined here, or engaging in hate speech.
You retain any and all of your rights to any Content you submit, post, or display on or through the Service, and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party posts on or through the Service. However, by posting Content using the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
Hexerve has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service is the property of Hexerve or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without the express advance written permission from us.
You may communicate with us using any of the following methods:
- E-mail, via email@example.com for general communication, product information, support, or any other commercial or non-commercial inquiry, or firstname.lastname@example.org for any privacy-related information or request.
- Contact Forms for general communication, product information, support, or any other commercial or non-commercial inquiry.
- Support Chat for any information or inquiries on our Products.
- If you initiate contact with us without being a registered user, we will use your contact information to respond to your requests.
We may send you information by email on our Service's new content, our Products, or other promotions. If required by applicable law, we will send you such information only with your consent.
Please note that we will send transactional messages, triggered, but not limited by opt-ins, opt-outs, account changes, Product(s) downloads, and any Personal Data requests.
We will deliver Service Bulletins and Product Bulletins regarding the provision of our Service to our Service Customers unless an account deletion and/or contract termination request is made.
A Product Bulletin is a non-marketing and non-commercial communication, including but not limited to security notifications, Product(s) updates, Product(s) security patches, or data breach notifications.
If at any time, you wish not to receive any future communications, or you wish to have your name deleted from our mailing lists, or you wish to have your Personal Data removed from our Service, you may use the built-in delete functionality or contact us at email@example.com.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including but not limited to your billing address and your shipping information.
You represent and warrant that the information you supply to us is true, correct, and complete.
Depending on your payment choice, you may need to provide additional details, including but not limited to your credit card number and the expiration date of your credit card.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
5.Returns and Refunds Policy
We issue refunds for products or services as detailed in the engagement outline signed at the beginning of the contract.
We issue refunds for digital products within 30 days of the original Purchase of the product.
We issue refunds for digital products only under the following conditions:
- Product not delivered (if you haven't received the delivery email from us).
Download issues (if you experience problems while downloading the product).
- Major defects. All our products are tested properly, but unexpected errors may occur.
- We don't issue refunds if the product is purchased using the discount deal offer or if the product has the free/demo version. We don't issue refunds for digital products that have the live demo or trial period.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.
If you have any questions about our Returns and Refunds Policy, please contact us at firstname.lastname@example.org.
6.Availability, Errors, and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service, and we cannot guarantee the accuracy or completeness of any information found on the Service.
We, therefore, reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
7.Contests, Sweepstakes, and Promotions
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide to us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.
If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to email@example.com, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims."
You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Hexerve Solutions Inc. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Hexerve Solutions Inc.
11.Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Hexerve Solutions Inc.
Hexerve Solutions Inc. has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Hexerve Solutions Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on
or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
You agree to defend, indemnify and hold harmless Hexerve Solutions Inc. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
14.Limitation Of Liability
In no event shall Hexerve Solutions Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Hexerve Solutions Inc., its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of the state of New York without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us at firstname.lastname@example.org.