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Hexerve Solutions Inc. Website Privacy Policy

Please carefully review this Privacy Policy before using the website (the "Service") provided by Hexerve Solutions Inc. ("us," "we," "our," "Hexerve Solutions," or "the Company").


1. Introduction


Hexerve Solutions is the data controller responsible for processing personal data provided to us through the Service. Our registered office is located at [Your Address].


This Privacy Policy outlines our practices concerning the collection, use, and disclosure of Personal Data when you use our Service. It applies to Personal Data and other information collected from or about visitors ("Visitors"), users ("Users"), and customers ("Customers").


We are committed to ensuring the privacy and security of your Personal Data. By using our Service, you consent to the collection and use of your information as described in this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions, available at [link to your Terms and Conditions].


2. Definitions


- Personal Data: Any information related to an identified or identifiable individual. An identifiable individual is someone who can be directly or indirectly identified.

- Processing: Any operation or set of operations performed on Personal Data, whether by automated means or not, including collection, recording, transmission, storage, extraction, consultation, use, and disclosure.

- Controller: The person or entity that alone or jointly with others determines the purposes and means of processing Personal Data.

- Processor: The person or entity that processes Personal Data on behalf of the controller.

- Third party: A person or entity other than the data subject, controller, processor, or persons authorized to process Personal Data.

- Consent: The data subject's freely given, specific, informed, and unambiguous indication of their wishes by which they agree to the processing of Personal Data related to them.


3. Communications


You may contact us using the following methods:


- Email: For general communication, product information, privacy-related queries, support, or any other inquiries, email us at [Your Email Address].

- Contact Forms: Use the contact forms on our website for general communication, product information, support, or other inquiries.

- Support Chat: Our support chat is available for information and inquiries about our Service or Products.


If you initiate contact with us, we will use your contact information to respond to your requests. We may also send you information by email about new content on our Service, our Products, or promotions, as required by applicable law and with your prior consent.


4. Information Collection and Use


When you submit an application on our Service as an "Applied User" or when you order a "Product" from our Service as a "Customer," we collect the following Personal Data from you:


- First and last name.

- Your email address.


We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests and inquiries, and improving our services. We do not collect sensitive categories of data such as those related to race, politics, religion, genetics, or sexual orientation.


Automatically Collected Data


When you visit our Service, we may automatically collect information that your browser sends, including but not limited to the pages you visit, the time and date of your visit, actions taken on those pages, your IP address, and browser information. We use third-party services like Google Analytics to monitor and analyze this information to improve our Service.


For more details on how we use Cookies and how they relate to your privacy, please refer to our Cookie Policy at [link to your Cookie Policy].


5. How We Use Your Information


We use your Personal Data to provide the Service, respond to your requests, and improve our offerings. This includes:


- Providing access to the Service and assisting with support requests and inquiries.

- Responding to your requests for information about the Service or Products.

- Sending you information about our Service's new content, Products, or promotions with your consent.


Please review our Cookie Policy for details on how we use Cookies and your preferences.


6. Sharing and Disclosure


We may share your Personal Data and other information with certain third parties as described below:


- Vendors and Service Providers: We may share Personal Data with third-party service providers to perform specific functions, such as payment processing, web analytics, and customer support.

- Legal Requirements: We may disclose your information in response to legal requirements or to protect our rights or the safety of our users.

- Business Transactions: In case of a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset.


For more information on how we handle your data in such situations, refer to our Business Transaction section.


7. Your Rights as an EU or EEA Data Subject


If you are an EU or EEA data subject, you have certain rights regarding your Personal Data. These rights include:


- The right to access your Personal Data.

- The right to rectify inaccurate or incomplete data.

- The right to erasure (right to be forgotten) under certain circumstances.

- The right to restrict processing of your Personal Data.

- The right to data portability.

- The right to object to processing.

- Rights regarding automated decision-making and profiling.

- The right to withdraw consent.


Please see our dedicated section for EU and EEA Data Subjects for more details on how to exercise these rights.


8. Data Transfer and Retention


Your Personal Data may be transferred and stored in the United States, where we are located. We will ensure that data transfers adhere to applicable data protection laws. We will retain your Personal Data only for the duration required to fulfill the purposes for which it was collected or as otherwise required by law.


For more information on data retention, please review our Personal Data Retention section.


9. Security


We implement reasonable security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, please be aware that no method of transmission over the internet is 100% secure.


For more details on our security measures, please refer to our Security section.


10. Business Transaction


In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and subject to a different Privacy Policy.


11. Limitations


Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party services. Please review their policies before using their services.


For more information about third-party services and Children's Privacy, please review our Limitations section.


12. Changes to this Privacy Policy


This Privacy Policy is effective as of [Effective Date] and will remain in effect except for changes in its provisions, which will take effect immediately upon posting. We reserve the right to update or change our Privacy Policy at any time, so please check it periodically.


If we make material changes to this Privacy Policy, we will notify you by email or with a prominent notice on our website.


13. Contact Us


If you have any questions about this Privacy Policy, please contact us:


Hexerve Solutions Inc

80 Broad Street, 5th Floor New York, NY 10004


Phone: 800-274-0561


Last Revised : 09/01/2023

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